HKCT stands by our products and service.
Orders under $2000 (ex GST)
You can return any order under $2000 (ex GST) within 30 days of purchase if the product is in new condition, in the original packaging (which must be in the original condition). We'll even pay for the return delivery!
Don't forget, every product has a warranty, if the product is faulty or does not work as specified, we will fix the problem. See our warranty page for more information.
For orders over $2000 (ex GST)
You can still return larger orders if you change your mind. Most of these items are ordered in especially for you so there is a 25% restocking fee.
If you change your mind or it is not the right product for your application call us on 0385394797 to let us know and then complete the easy returns form at this link. Returns Form
Call our expert customer service team Australia wide on 0385394797 to discuss your project.
HKCT stand behind every product sold supported by our service facilities Australia wide.